Open Positions
-Cashier/Sorter
-Full Time Assistant Manager
Assistant Manager Job Description
Percent of FTE: 100%
Supervisor: Store Manager
The Assistant Manager is responsible for overseeing the daily operations of The Arc Attic Treasures and supervising retail staff, volunteers and community service workers in the absence of the store manager.
ESSENTIAL JOB FUNCTIONS
Cashiering
Reviews pricing of items, noting price changes or sale items
Operates the cash register and credit card machine
Accurately makes change for customers
Updates discounts for daily sales within Point of Sale (POS) System
Trouble shoots issues with POS System; calls support representatives as needed
Sorting/Pricing
Sorts donations according to standards set by store policy; monitors the sorting of other staff
Prepares items for sale
Prices items according to standards set by store policy; monitors the pricing of other staff
Stocks shelves and racks while ensuring items are appropriate quality
Maintains cleanliness of sorting area
Takes out garbage, breaks down boxes
Maintains well-stocked and aesthetically pleasing sales floor
Maintains excellent back room processing and organization
Customer Service
Greets customers/donors
Informs customers of special sales and promotions
Assists with loading and/or unloading items as needed
Assists customers in locating items and/or prices
Answers incoming calls and arranges for pick-up of goods
Educates staff regarding shoplifting policy
Monitors back room and retail floor to reduce instances of theft
Ensures shoplifting policy is followed and informs the store manager of suspicious activity
Returns voicemails and emails in a timely manner
Maintains appearance and cleanliness of store and back room
Maintains appearance and cleanliness of restroom and break areas
Administrative
Fills in as needed to ensure adequate store coverage
Ensures sale signs are posted for the next day; prepares new signs
Stays up-to-date and knowledgeable on the store’s point of sales system, credit card machines and other equipment
Updates the electronic message board and Facebook
Accurately prepares deposits and transports money to the bank nightly
Fills in for Store Manager
Implements store policies and procedures
Implements loss prevention policies
Implements policies for throwing and use of recycling truck
Implements policies for adequate rotation of merchandise
Implements pricing standards, discounts and/or promotional sales
Resolves customer complaints
Ensures quick and efficient customer service
Ensures merchandise is of good quality and priced appropriately
Ensures merchandise is well stocked and organized
Prioritizes the workload of oneself and others; provides feedback to store manager on timeliness and quality
Supervising
Plans, assigns and supervises the work of staff, volunteers and community service workers
Manages staff problems and complaints until they can be brought to the attention of the store manager
Keeps confidentiality
Performs all other duties as requested by the Store Manager
Qualifications
High school diploma or GED equivalent; required.
One year of retail experience; preferred.
Ability to accomplish addition, subtraction, multiplication and division; required.
Ability to read and write signs and pricing stickers; required.
Ability to work well with people; required.
Ability to lift and carry 50 pounds; required.
Ability to reach over the head with arms extended, horizontally and vertically; required.
Full use of fingers, hands, arms, legs and feet; required.
Ability to stoop, crouch, kneel and bend; required.
Ability to work in an environment with dust and various vapors; required
Ability to work under extremely hot or cold conditions; required.
Consistent attendance; required.
Ability to stand and walk for extended periods; required.
Ability to manage multiple priorities; required.
Cashier/Sorter Job Description
Percent of FTE: Varies
Supervisor: Store Manager (or supervisor on duty)
The Cashier/Sorter is responsible for operating the cash register, sorting and pricing goods and providing quality customer service.
ESSENTIAL JOB FUNCTIONS
Cashiering
Reviews pricing of items, noting price changes or sale items
Operates the cash register and credit card machine
Accurately makes change for customers
Sorting/Pricing
Sorts donations according to standards set by store policy
Prepares items for sale
Prices items according to standards set by store policy
Stocks shelves and racks while ensuring items are appropriate quality
Maintains cleanliness of sorting area
Takes out garbage, breaks down boxes
Customer Service
Greets customers/donors
Informs customers of special sales and promotions
Assists with loading and/or unloading items as needed
Assists customers in locating items and/or prices
Monitors back room and retail floor to reduce instances of theft; informs manager of suspicious activity
Maintains appearance and cleanliness of store and back room
Maintains appearance and cleanliness of restrooms and break areas
Performs all other duties as requested by the Store Manager (or supervisor on duty)
Qualifications
High school diploma or GED equivalent; preferred.
One year of retail experience; preferred.
Ability to accomplish addition, subtraction, multiplication and division; required.
Ability to read and write signs and pricing stickers; required.
Ability to work well with people; required.
Ability to lift and carry 50 pounds; required.
Ability to reach over the head with arms extended, horizontally and vertically; required.
Full use of fingers, hands, arms, legs and feet; required.
Ability to stoop, crouch, kneel and bend; required.
Ability to work in an environment with dust and various vapors; required
Ability to work under extremely hot or cold conditions; required.
Consistent attendance; required.
Ability to stand and walk for extended periods; required.
Ability to manage multiple priorities; required.
Ability to work remotely: No
Acknowledgement and Sign-off: The statements above are intended to describe the general nature and level of work performed by individuals assigned to this position. The job description is not an exhaustive list of the knowledge, skills and abilities required for the position. All employees may be required to perform duties outside of the normal responsibilities as needed. The employee is expected to adhere to all company policies and to act as a role model in the adherence to those policies. Failure to adhere to company policies and the job description may result in disciplinary action, up to and including termination of employment. The job description may be changed at any time, with or without advance notice to the incumbent employee.
